Originally Posted by QUERY

Last year, they had the Black Diamond scheme of lanes, experienced travelers in one lane, casual travelers and selectees in another lane or 2, and a lane for disabled people who traveled in wheelchairs or had walkers or canes and those with special needs and families. That has all gone from MKE, probably because there is not enough staff to make it workable. IMO, the reasoning behind Black Diamond was to try and make everyone happy. Experienced travelers wouldn't be slowed by those other categories which generally take longer to pull out their items and put them on the X-ray belt. No TSO can compel you to use a specific lane. No TSO should be yelling at you, period. So long as you remain calm and do not impede the screening process, there is nothing they can do.