FlyerTalk Forums - View Single Post - Westin Sydney tries an upsell to a plat guest one week before arrival

Dec 22, 2009 | 8:52 pm

#39

DUflyer

Join Date: May 2003

Location: Sydney

Programs: AA Exp, UA PP, IC Diamond, HH Diamond, Marriott Titanium, Hyatt Globalist, Amex Centurion

Posts: 477

Quote:

Originally Posted by Starwood Lurker II

I hope this helps clear the misunderstanding.

I don't think there has been a misunderstanding. The hotel wants to sell the upgrades instead of giving them away for free.