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**Pilot Program** – Pre-Stay Email Communication Regarding Upgrades
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Dec 22, 2009 | 11:52 am
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yosithezet
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
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Quote:
Originally Posted by
yosithezet
When I checked in today at Sheraton HK I mentioned that I hadn't gotten an email about the upgrade although I saw online that I had been upgraded. The woman said that the trial program had ended and they are evaluating the data.
So what did the rest of you think of the program? I liked it since it meant I wasn't checking online as often.
While the Sheraton HK said the program ended, the Westin BKK was still sending out emails. Maybe the Sheraton HK just didn't like the program?
yosithezet
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