Originally Posted by
gobluetwo
We have a flight on CO in a couple days and just wanted to call to make sure my *G status was reflected in the reservation. Any thoughts on what's going on, and alternatives to calling? Or I'll just have to be patient and try again later, as the message suggests...
The whole east coast is under snow and CO - along with most other carriers - is still digging out from all the cancellations from last weekend. That means incredibly heavy call volume. Quite frankly, calling in to add a FF# that doesn't really get you any value until you get to the airport is not a great use of the agents' time, especially in a situation like this. Use co.com and you can verify that your number is correctly in the reservation.