FlyerTalk Forums - View Single Post - 24-hr grace period to cancel paid but not award tickets
Old Dec 21, 2009 | 8:20 pm
  #13  
gemac
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: STL
Programs: AA 2MM, AS MVP Gold, Hilton Diamond
Posts: 12,966
AA has an available hold on award tickets of 120 hours. At the end of the period, it there is still award availability, you can cancel your held inventory and re-hold it. If there isn't, they would like you to do your business or get off the pot. It doesn't seem unreasonable to me - whatever "free change" period they might put in, there would be someone with a change of plans slightly after the free change period expired. If you aren't going to take an award flight, tying up the award inventory for a very long period of time appears piggish.

If there is a policy of free cancellations for paid tickets within 24 hours, this is the first time I have seen that policy referred to on this board. If it is true, I'm certain we will have a number of other members cite it quite soon (we have a lot of members, and each one flies AA a lot.
gemac is offline