FlyerTalk Forums - View Single Post - 24-hr grace period to cancel paid but not award tickets
Old Dec 21, 2009 | 4:32 pm
  #4  
mikheil
 
Join Date: Nov 2009
Location: san jose, ca
Programs: EXP
Posts: 22
Originally Posted by brp
There is not a grace period for canceling paid tickets. Changes made within 24 hours can be made without a fee, but not cancellations. Of course,exceptions are made, but it is not policy.

Instead they have a hold that allows folks to be sure of tickets prior to purchase.

Cheers.
I disagree. I have cancelled paid tickets within 24hrs of paying them and have gotten my money back. And they have not been refundable tickets!

The agent I spoke to today in trying to cancel my award did confirm that the grace period applies only for paid tickets, not awards.

Last edited by mikheil; Dec 21, 2009 at 11:45 pm Reason: And they have not been refundable tickets!
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