Kudos to United PR!

I really appreciate the communication whether it is good or bad or indifferent. Just keep us posted as to what is really going on.

I used your info Friday to help my officemate get his daughter rerouted in IAD from Saturday departure (cancelled of course) to this morning, and she is now home for the holidays. ^^^

Please, keep the accurate information flowing, it is far better than the half-informed opinions we tend to hear at times from other, ahem, "sources"...