FlyerTalk Forums - View Single Post - DL's wx waiver policy STINKS
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Old Dec 18, 2009, 4:03 pm
  #2  
NHFL9
 
Join Date: Jun 2002
Location: NY Metro
Programs: DL DM
Posts: 2,881
Originally Posted by nypdLieu
So, my flight was cxld tomorrow (LGA to PBI) with no other flight options available, no big deal. However, DL is only giving you up until Wednesday, December 23,2009 to change your origination date. Are they for real? Do they really think this is enough time for people to change days off from work, change hotels and other travel plans?
Are you sure that is correct? That looks like the waiver policy for passengers who want to change because of the weather but whose flights have not been affected (yet.)

In my experience if your flight is cancelled due to a winter storm (or for pretty much any reason) you have the option to cancel and retain the credit for future use without change fees.

Of course things may have changed since the last time my travel was impacted by a storm so who knows... that's a terrible policy if it applies to cancelled flights.
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