Last week on Alaska, my flight from PVR to SEA was delayed due to a system outage (not weather related, I think). This caused them to have to issue manual boarding passes and do manual check-in. In turn, the flight was delayed.
we missed our connecting flight from SEA to YYJ and had to spend the night at hotel, compliments of Alaska.
I am going to send in a letter of complaint to Alaska. Third time in a row our family trip with Alaska has been majorly delayed. First time was weather but other 2 times were their fault.