FlyerTalk Forums - View Single Post - Your flight is delayed so you will miss a connection -- what will the airline do?
Old Dec 18, 2009, 12:07 pm
  #14  
ranman1973
 
Join Date: Aug 2009
Location: British Columbia, Canada
Posts: 177
Last week on Alaska, my flight from PVR to SEA was delayed due to a system outage (not weather related, I think). This caused them to have to issue manual boarding passes and do manual check-in. In turn, the flight was delayed.

we missed our connecting flight from SEA to YYJ and had to spend the night at hotel, compliments of Alaska.

I am going to send in a letter of complaint to Alaska. Third time in a row our family trip with Alaska has been majorly delayed. First time was weather but other 2 times were their fault.
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