Problems with Aus hotel booking sites: lastminute/travel com au/wotif etc

1. They have got too big. It's now the same business and identical pricing over lastminute.com.au, wotif and travel.com.au. When it was a small site offering overflow rooms the prices were great. Now you can just use wotif to check the regular rack rate before looking around other sites for a bargain: there's always better deals somewhere, at expedia com au, or orbitz/expedia US sites with promo codes.

2. They have got too big - and can't or won't fix the mistakes on the site. The "crooks" epithet reflects a situation where the secret hotel promised "This hotel is located in Perth" when it should have said "This hotel is located outside Perth". Spoke to Wotif customer service, who flatly refused to do anything about it, would not even reverse the booking.

They came up with the same answer you seem to get whenever you report a website failure to a booking site operator: not our problem, call the property. Grr, crooks.