congratulations to him for getting a story, and for being treated well by the airline. Although in parts of the story, he sounds a little arrogant and self-important.
But something I always remember about stories like this -- he (and we) are just examples of people who
work for a living. We fly a lot by any common measure, and so get a more special treatment by the airline. Still, we have to board just like everyone else and sit in the same plane, and wait to take off at their schedule. Don't start thinking that you're incredibly special because they treat you better within the same system. If he were fired from his job, he'd be back in the coach class that he so poo-poos, and UA wouldn't hesitate to drop him from the ranks of GS.
People who are in awe of GS, remember that the real VIPs (whether they're actually important in a human sense of the word) live in a completely different world.
You never even see them -- they're flying into and out of places like Teterboro, Van Nuys, and the plane takes off when they want to. No one pats them down at a security checkpoint.
Just to keep it in perspective.