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Thread: The New Scam - F Class is NOT F Class
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Old Dec 16, 2009, 8:11 pm
  #51  
troyintn
 
Join Date: Nov 2004
Location: Nashville
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Originally Posted by nebraskaboy
Well put - enable the CSRs to 'make it right'. Anyone with a little bit of common sense can see that this is not right. So a couple of mistakes are made by the CSRs here and there during the integration process of awarding somebody more MQMs than they deserved (assuming they can 'make it right')..... isn't the lifetime value of you Medallion members worth more than standing behind these ongoing IT issues and pushing your best customers away????
I wonder what will happen Jan 1. A lot of people make statues by segments. The system has been goofy for 3 months or more. I am sure they get a lot of calls now, but starting January 1 everyone will since that is how some people make it.
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