Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,465
Interpreting Cancellation/Deposit policies
I am fairly new to Hyatt and stumbled over this Cancellation and Deposit policy for an AAA room rate:
Cancellation Policy:
Cancel By 3pm Hst 48hours Prior To Arri/No Deposit
Deposit Policy:
Deposit Required By December 16, 2009. Deposit By Credit Card Required. 1 Night(S) Deposit Will Be Charged To Credit Card.
Maybe it's obvious, but I am unclear what this means. Will they refund the 1-night deposit if I cancel by the deadline they list? Is that one night deposit what I lose if I no-show or cancel after the deadline, and if I cancel in time, I get it all back?
There are other AAA room rates that don't have any deposit.