I'd like this thread to contain experiences of anyone's dealings with CX regarding connecting flights on BA where the ticket is one itinerary and sold by CX.
tried unsuccessfully to redeem an economy class ticket HKG-LHR-VCE on 23.12 for wife the past 15 days. Yesterday TA informed that there's actually no hope of getting LHR/LGW to VCE connection, therefore I had to switch to FCO.