Originally Posted by
sbm12
I'm guessing a last minute connection that was taken off the flight managed to show up in the end and the GA put them back on the flight and gave them their seat back.
Or shenanigans, but likely the above.
Suggesting that someone be fired over this seems a bit over the top to me.
That's a good thought and makes perfect sense.
What went
wrong was:
-They didn't notify me when the upgrade occurred.
-They didn't notify when the upgrade was later revoked.
-They assigned someone else my original Y seat after assigning me an F seat, but never bothered to re-assign me a Y seat after I lost my F seat (so I was sitting there in 16C, for who knows how long, without a valid assigned seat - unbeknownst to me)
-They didn't bother updating the system to reflect the revocation of my upgrade; hence, the deduction of my 15,000 miles, when I was never - in fact - upgraded.
That's pretty poor.