Originally Posted by
biffbo
The default settings were set up to automatically run up my bill. Almost as if T-Mobile had boobytrapped my phone or sabotaged it to make them money.
I am not familiar with Android but have extensive use with both BB and iPhone internationally. Neither of these smartphones are set up by default to automatic download data or to be set for a 'rip-off'.
If you started surfing the internet, checked espn, cnn, whatever, you will be charged for data usage and that can get high.....
Originally Posted by
biffbo
I may have sent all of 20 emails from the phone while in China and made around 30 calls and received about 20 calls....very light use.
HELP!
Your bill was not necessarily extensively high because of the above emails or calls, unless you were on for long period....keep in mind international roaming can cost as much as $2.00 per minute so light use (your total 50 calls in/out) is already $100 if only one minute per call. If 10 minutes per call, that's already $1,000. You get the idea.
If you downloaded emails with large attachments, same story.
I would read carefully your bill to see exactly what the fees were for? If for calls, you can't argue or negotiate. If for data use, I've found TMO CS usually pretty understanding....certainly better than AT&T or Vz, IMHO.
Good luck.