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Thread: Thank you for calling Amex. Mr. X/ Ms. Y speaking how may I help you?
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Old Feb 9, 2002 | 7:45 am
  #18  
Flyaway
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Join Date: May 1998
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I actually asked an agent if it is Amex policy that their CSR's prefix their names. The agent says that Amex gives them the choice.

Interesting......I don't like prefixing my name......
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