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Thread: A better way
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Old Jul 11, 1999 | 7:58 am
  #11  
dgolds
25 Years on Site
 
Join Date: Apr 1999
Location: SFO
Programs: UA Million Miler (mostly earned on CO)
Posts: 2,599
I strongly support revenue based (rather than mileage based) perks in FF programs.

Consider this: you're in sales, and you bring in a single 1 million dollar sale, but another salesperson makes 20 10,000 sales. Who should get more commission?

Now consider this: you're an airline, and you have a passenger who buys a single $2,000 SFO-NYC ticket, and another who buy three $400 SFO-NYC tickets. Whom should you extend more perks to?

Re: revenue based perks make costs more difficult to control: is it really the airlines' reponsibility to design perk programs that help control costs?
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