<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Doppy:
I have a plain green card, but use it plenty. I can't remember the last time I've had to wait on hold for someone, I always get right through..
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Same experience.
I used to have Gold, then Platinum, and then Centurion. after becoming so frustrated with hold times I demoted myself all the way down to Green, and I have hardly ever had to wait for the call to be answered. I have also saved myself more than 600 quid in the process.