A couple of things come to mind:
- You do not need the receipt of the original tkt in order to use an MCO, as long as the original ticket # is cleary writen on the MCO.
- The MCO must still have its receipt portion still attached.
- Question: Were the original tickets issued using a corporate account/credit card or travel agency check as payment for the tickets?
- "Knowing I was going to fly soon, I choose that rather than a refund to be sent to AA and then back to myself which could take 2-3 month to process." -
Question - Were the above tickets issued by AA on 001 ticket stock?
Just wondering if any of the above would have resulted in this mess.
Cheers, EMP
PS. Even though you were given the MCO's, they still are AC's property, as are any negotiable documents issued by them.
- Were the original tickets issued on 016 ticket stock?