FlyerTalk Forums - View Single Post - Question re: Inability to use search engines a la Google, Yahoo...

Dec 11, 2009 | 7:23 pm

#30

FlyerGoldII

Join Date: Sep 2000

Location: Ottawa, Ontario, Canada

Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum

Posts: 9,766

Quote:

Originally Posted by FlyerGoldII

Since Wed night, my Yahoo search function has not worked - no matter, what computer and at whatever location (we have 3 computers at home; I have used numerous computers at work) I am accessing my yahoo account.

What should I do next - follow the steps that are listed in the above posts?

Note - the other 2 adults in our household, who use the same computers, have the search function working with their yahoo accounts.

PS-I have sent in a email to the yahoo customer service department about 18 hrs ago - no response. It seems, from doing a yahoo or google search, yahoo does not provide good customer service by email or by phone?

I have received the email response several hours ago. It said that the technical online support team had fixed my problem. That was not the case!

I have now connected with the yahoo telephone customer service call centre (center) agent in Oregon. She started a new file, and sent a message to the technical support team. Let us see what happens.

Last edited by FlyerGoldII; Dec 13, 2009 at 5:57 pm

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