Originally Posted by
GTITAN
I have posted to the Forum many times that with respect to the SWU issue, DL knows full well the disenchantment with SWUs on this Forum. Whether DL always responds here, don't believe for one moment that it does not monitor or doesn't have our pulse on the issue. DL's model (cultural or statistical) tells it that SWUs on fares lower than YBM is revenue negative. DL will not do things that it believes are revenue negative even with our ad nauseum protestation here. Until the DL model suggests that SWUs on lower fares are not revenue negative or if not granted will result in loss of revenue ultimately, nothing will change.
Hence, why you don't see many of us protesting here. The message must be quantifiable loss of revenue as a direct result of restrictive SWU use. How is that message delivered, by allocating your travel expenditures elsewhere. Then and only then, will DL change its policy IMHO.
Safe Travels
I agree. However, it doesn't take an MBA from Wharton (or Kelley
) to figure out that their model will only show results after a substantial lag time. When a future or present PM or DM secure their status match, it may be some time before they start spending their (and possibly many others') $$s on OALs. Those results may not get to Virgina Ave. for months. Further, if your customers are asking for something in relevant numbers, that something is reasonable and pertains to a matter that your competition readily provides, then it would seem to behoove management to give their "model" a bit more scrutiny.