FlyerTalk Forums - View Single Post - Continental.com Master Thread [Report Ideas & Problems Here]
Old Dec 10, 2009 | 11:05 am
  #1060  
mbreuer
 
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Seat Selection issues

Originally Posted by mbreuer
Seat selection issue - Second leg of direct flight (same flight # - booked as sep legs). Everything worked correctly until I got an EUA on the second leg. The seat map won't display under view-change seats for that leg.

I'm guessing that this issue is same flight #, different cabin.

This can be tested by also putting me in the front cabin for the first leg

Update: got the EUA ... both flights now in the same cabin, but can't select for the second leg. So, seems like a bug.
So - new post as this wasn't the issue... got another EUA (4 for 6 now )... but can't select seats for 2 of the 4. One is not any sort of direct flight.

Called co.com support... they said this is happening lately and that they can't do anything about it except wait for a programming fix. I was also told (dk if true yet) that I also won't be able to do seat selection during OLCI.

To summarize, it seems as though there is some set of circumstances that cause seat selection to break subsequent to an EUA. There doesn't seem to be any correlation between the working and not working segments... one is a part of a direct flight, one not. Different equipment types.

Broken: a 735 & 753; working: 753 (x2). dk yet: other 753 segment and a 738.

Update: seems this is fixed in the preview release!

Last edited by mbreuer; Dec 10, 2009 at 10:18 pm Reason: Fixed in today's preview co.com release!
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