FlyerTalk Forums - View Single Post - This is probably impossible to answer, but...
Old Dec 10, 2009 | 1:59 am
  #4  
NewbieRunner
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I've only had to email Diamond Club two or three times in the last year and a half, but the most recent on 23 November (a straightforward mileage claim for a bmi flight) was answered yesterday so 2 weeks seems about right.
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