Originally Posted by
itsaboutthejourney
Somewhere along the line, someone at DL determined (wrongly) that FlyerTalker = L/U/T elites and communication with them is a lower priority, meanwhile CO is communicating regularly and from what I can tell cultivating high-value and low fare customers here on FT at the same time... possibly even upselling the low's to high.
I agree, and as a consequence, the tone is radically different here. I have been reading regularly the CO and AA FT boards for the last 6 weeks and it is clear that there isn't the level of unhappiness and/or negativity that is present here.