FlyerTalk Forums - View Single Post - Hilton Garden Inn West Des Moines {US-IA}
Old Dec 9, 2009 | 8:21 pm
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troyintn
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West Des moines HGI

^ I have to give the staff and everyone here a big thumbs up today. We ended up getting over a foot and a half of snow last night and today. The city and state pretty much closed. Breakfast was still served, and then they had free soup and sandwiches for lunch, since no one could leave the hotel today. Restaurant was packed for dinner but was still open with one cook and one waitress, and a manager working. They made a hot buffet and took orders off of the menu. Most of the staff ended up working doubles, since no one could get in today. Even all the rooms ended up getting cleaned and the manager was outside towing/ pushing cars around the parking lot. Overall I was rather surprised at how good service and the way they helped everyone.
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