Originally Posted by
PokerHammy
..
Though one segment had a booking code U, it listed as "Economy." By now I'm paranoid that they booked the wrong class again so I called to verify. Agent #6: "What do you need?" "You are all in business." "Don't believe the internet, this is not booked through the website." I asked for an alternate date and she said only one business seat was available. I told her that we'd take it and have one in coach. She said there was no other seats. I was in disbelief: "3 flights and not a coach seat?" #6 scolded me: "It's a major holiday! Everyone's traveling, so there's no seat! The website is wrong, I can't book it." I could not possibly believe her, so: "I'll check back later."
I found this to happen fairly often with partners, most recently on Dragon Air. It's the booking code and seat assigned that will verify the class.