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Thread: Check in clerk gives wrong information but does not admit it?
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Old Dec 7, 2009 | 10:01 am
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RickStevesWannabe
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Join Date: Oct 2005
Location: New York, NY
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The hotel should stick to their word. Even if they did offer you that discount by mistake, it was their error to tell you about it in the first place and they should honor it anyway.

The customer is always right. (Usually)
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