Originally Posted by
Explore
It's been 12 days since a couple of Amtrak trips (on the Capitols). And still the points haven't posted.
Anyone had similar delays?
A hotel chain or airline couldn't stay in business with such a delay in their own product posting.
But, according to the AGR website (on the "My Account" page):
2-3 weeks on average for automatic Amtrak travel transactions to post.
6-8 weeks for partner points to post.
Up to 90 days for mailed/faxed request to post.
And this topic (points posting time) has been discussed on other threads.
As for your comment about "staying in business,"
. Amtrak has no competition. The loyalty program (such as it is) is not its main objective. I agree that AGR isn't always very good in its execution, but it's amazing that Amtrak even has a loyalty program at all, quite frankly.
Speaking of delayed/inconsistent posting, I just got a nice surprise today. On the Capitol Corridor, sometimes my SFC/EMY/SFC bus segments post, and sometimes they don't. I've given up expecting them to (and of course if you send a request for them to post, nothing happens). On a trip (SFC/SAC/SFC) that I took on 11/20 & 11/22, the main segments (EMY/SAC/EMY) posted within roughly a week, along with the "Fall Double Points" and one extra 100-pt. promo bonus. But then on 12/2, one and a half weeks after the trip, the bus segments posted, along with Fall Double Points. Yippee! An extra 400 points! Better "late" than never.
