Agreed. It doesn't make sense. What does "
mention baggage fees" mean, anyway?
Mention!? What could they have mentioned? Did they want you to pay the fee or not?
Mention!? 
Nonsense. Was your OP number in your reservation? If it were, they'd've known your baggage fee is waived.
This is commentary on the quality of service I've received from CO agents at the kiosks!
I am able to set them straight!