Originally Posted by
sbm12
You've named a few. There are many more. And most carriers do not permit one-way rewards. Naming seven is great but I can easily name many more that do not permit one-ways.
The "innovation" isn't really actually new. They've talked about it a bit and people here have asked so I repeated the information that is known to help those customers. It isn't about CO taking its customers as a bunch of rubes or anything else. It is simply about understanding the program's rules.
As I mentioned above, CO permits stopovers and open jaws. Sure, the open jaws don't matter as much with one-way redemptions but the stopovers can be a HUGE value proposition. For me having the value of the stopover outweighs the lack of one-way awards. After all, I generally come home eventually.
I don't dispute that CO might have some rules that are better in their award structure than other carriers.
But this so-called "one-way award" is obviously not one of them. It's just another sham. Why would anyone pay full price for half the product? Why?
You're right, it's not really an innovation, it's just a bunch of bunk.
You've heard of 2-for-1? This is a 1-for-2...a one-fer...
I am not disputing the merits of one progran vs another. Each program has its pluses and minuses. But although you have appointed yourself as the arch-defender of anything CO does no matter how absurd, even you must see that, if nothing else, it's horrible p.r. for the airline to come up with such a formula.
And it will lead to nothing else but more needless confrontation between irate customers and the long-suffering, hard-working front-line employees who constantly have to take all the heat for the whacky ideas that come out of Smith Street.
I mean, I understand the need to keep the value of the miles in the house's favor, but, come on, do at least a little discounting, the way BMI and a number of the foreign carriers do, say 50% on the return leg...