My suite was indeed directly across from the elevator.
Yes, there was butler service, and the butler brought me a glass of Champagne and orange juice when I arrived.
I will try for the breakfast in the room experience the next time ^
They left me fruit plates a couple of nights too. Not bad at all, and to think that many people on this thread have slammed this hotel. Yes, there was a time when it was not that up to par, but it would appear that they have made a lot of improvements since then.
I in Mexico City for work, so I do mingle with lots of other people and not just hotel guests
I notice that you are in GRU. I stayed at the Hilton Morumbi a couple of weeks ago, but saw a Sheraton right behind it. Any experience with that Sheraton?