FlyerTalk Forums - View Single Post - The outsourced and non-existant customer service at AMEX (very long)
Old Feb 7, 2000 | 1:12 pm
  #7  
QuietLion
Original Member
 
Join Date: May 1998
Location: Kirkland, WA
Posts: 6,932
You won't find Platinum any better. I've had similar experiences with my card being turned off with no warning for a late payment. I canceled mine in September when they wouldn't give me a black card.

Doc, go ahead and cancel yours...they'll refund the unused portion of your $300 fee.
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