Originally Posted by bsb21

Hi folks,

I just returned from the Renaissance M street hotel in DC. It's a teribble hotel!

After making my reservation on Priceline, I called Marriott Rewards and had my membership number attached to the reservation. As previously discussed on FT, if your membership number is attached to a reservation, you should be getting all benefits for your status level.

At check-in, I was told that I could not have a room with two beds (I was traveling with my mother), because the reservation was made on Priceline. After, I said that I wanted to invoke the Bed Type Guarantee, I was given the same Priceline excuse. No apology for the situation or even an offer to move me to a two bed room on 2nd or 3rd night of my stay!