Originally Posted by
Jenbel
When something goes wrong mid trip, and you have about 15 people in your phone you can call and go 'I need you to check what's happening to VS025 out of TAB as it's showing delayed and I don't trust the info. I'll text you my log-in details for BA as you may need to change my connection for me - it's a split PNR..' and they know what you are talking about and get right on it!
The FT network is great in adversity...
Agree.
I've had to call the FT helpline when stuck onboard a plane and forseeing a horrible misconnection for my next flight. The great thing is even if only have a minute to make a call or txt before phone needs to be switched off can still get a message out and understood, and the answer is there when you later switch phone back on.