Originally Posted by
benolaa
Wow it seems for the most part we all agree that EWR is a problem now lets come together to work on a solution!! I am sure with some trials and a little bit of effort at EWR we can banish these types of threads forever. It seems we may need some reconfiguration coupled with some training for the contractors but, there is no reason EWR cannot become one of the best stations for the bread and butter of CO the EliteAccess folk.
That would seem easy and logical, right? So would empowering the We Don't Care staff, training the phone line staff on GG BUYUP and eliminating shenanigans. Not to be pessimistic, but don't hold your breath.