Originally Posted by
hillrider
That is correct -- customer protection in the US pretty much sucl<s, so you're at the mercy of the airline's unilaterally-imposed 'conditions of carriage' which you had to accept by "adhesion" (you cannot negotiate your contract) when you forked over your hard-earned money or pre-paid FF miles. In AA's case, they
state:
Translated into English, it means that AA doesn't
have to do anything when schedule changes! And that's totally legal.
Pretty amazing, isn't it?
The stuff you quoted said they aren't responsible for "damages", it doesn't say they won't refund your money if there is a schedule change.
Another poster made a remark about a 2 hour change being needed.
I had AA award tickets from Lima to Julica on Lan Peru and got a no charge mileage redepost when the last flight was changed to 1/2 hour earlier. So, it wasn't like I could give up my earlier plans and take that flight, and there was no option for a later flight.