FlyerTalk Forums - View Single Post - Official policy on delayed flights and earlier departure standby?
Old Dec 3, 2009 | 12:05 pm
  #5  
tismfu
All eyes on you!
20 Years on Site
 
Join Date: Jan 2003
Location: Dallas
Programs: AA EXP
Posts: 2,741
I called this morning per the advice of a friendly GA.

Initially the CSR demurred, but when I asked what the official policy was, I was put on hold and when the rep returned she stated a refund would be issued. At that point I decided not to press the issue with regard to official policy... hence this thread today.

Thanks again for your prompt and helpful replies.
tismfu is offline