FlyerTalk Forums - View Single Post - Official policy on delayed flights and earlier departure standby?
Old Dec 3, 2009 | 11:35 am
  #3  
tismfu
All eyes on you!
20 Years on Site
 
Join Date: Jan 2003
Location: Dallas
Programs: AA EXP
Posts: 2,741
Many thanks for the reply.

What you describe is exactly what happened to me. Initial delay posted was 10 minutes, then after I paid the fare difference delay was increased to 30.

I love WN, but my pet peeve is their automated flight status system, which is often anything but correct. An all too frequent scenario I encounter is sitting in the departure lounge, relaxing and looking out at an airplane-less gate, but the monitors declaring flight XX "boarding".
tismfu is offline