Originally Posted by
cruisr
Yes, its incredibly frustrating when they don't check and let everybody use Elite Access.
Its been said that CO can not do anything about it as it is a TSA issue.
Not true at all.
The TSA only handle passengers once they arrive at the TDC checkpoint. Prior to that it is up to the airport or airlines to manage and route the passengers. Essentially that puts the onus on the maroon coat folks and they do a pretty poor job in general. They are contractors for CO and CO should do something to fix the problem.
It won't help when the TSA decides to shut down a checkpoint or otherwise shift resources around but there are things that CO can do to ameliorate the situation.