Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 18,147
Well I guess I failed the test. The same thing happened to me earlier this year triggering a free night promo, which I then used (the actual points were pretty minimal). I feel even better about using the room after seeing what happened to OP when he went out of his way to report the situation. Though I am appreciative of the explanation (my name is somewhat common) as I was puzzled by the mistake.