Originally Posted by
jackal
What I do find odd is the refund policy. I seem to recall there being no service charge (the 10% refund fee did apply), but you had to wait for a year so Amtrak could ensure the ticket was not used in that time (since tickets are valid for travel or exchange for up to a year after the initial travel date).
The current lost ticket refund policy does include a $75 service charge, but does not require a one year wait (indeed, the request must be submitted within one year of ticket issue).
http://www.amtrak.com/servlet/BlobSe...RefundForm.pdf
The 10% fee can be avoided if one chooses to receive a travel voucher in lieu of a cash refund. Also, the 10% applies only to the remainder *after* the $75 fee, so on a $91 ticket, one could get either a $16 voucher or a $14.40 refund.