I'm not sure what I am doing wrong but I can't seem to get any response out of Marriott. I am Diamond with HHonors and Platinum with Priority Club. I called to request a status match or challenge and the told me to fax information to them. I have done that twice now, once about two weeks ago and once this past Friday. I have yet to hear back from them. I spent $8,000 at Marriotts in February and I can't even get a reply. I also sent in information on some missing stay points and it's been a week and still no answer. I'm about ready to write Marriott off completely.