FlyerTalk Forums - View Single Post - KLM cancelled award flight
View Single Post
Old Dec 1, 2009 | 7:22 am
  #12  
brunos
FlyerTalk Evangelist
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 16,967
Originally Posted by Gnopps
Well, the regulation text is vague but in my experience this is to be interpreted as the passenger should be given the option of date change, refund or same-day rerouting regardless of airline. You can take a look at this thread where a similair case was brought to court:

http://www.flightmole.com/forum/showthread.php?t=614
Interesting. And the outcome of the case is? Maybe you could also share the cases of your own experience. It would be useful toall.
brunos is offline