For those who responded to CP with your Aeroplan account to have your points pooled by the deadline at the end of November, your CPlus points as of 16Dec were rolled into Aeroplan today. This is provided everything matched on accounts (including exact name/address/phone contacts).

Those who responded late or may have a difference on their accounts, will be mailed your 'new' Aeroplan account number. If you currently have an Aeroplan account and did not respond, you will need to wait until Jan 01 to have your points transferred over. If there was a problem with the matching of accounts, you can call in the new year (after Jan 01) and Aeroplan will be able to assist you. There will also be options available on the internet as well as the IVR when you call in, so you won't have to wait for an agent.

We were certainly surprised by those accounts that did transfer over points, and not to worry, if you have points still going into CPlus until the end of this year, they will not be missed. They will be transferred over early in the new year. Again, if there are problems, agents will be available to assist you and hopefully sort any problems out as quickly and simply as possible.