FlyerTalk Forums - View Single Post - Redemption Help: Need help, delayed flight

Nov 30, 2009 | 11:46 am

#2

starflyergold

Moderator, Turkish Airlines Miles&Smiles & Accor ALL

Join Date: Apr 2009

Location: BRU

Programs: TK*G, Accor ALL Diamond

Posts: 8,239

Quote:

Originally Posted by Irish lad

All,

Sitting in the BMI lounge, waiting on LX327 to ZRH to connect to LX138 to HKG. It is a miles plus cash redemption booking in C and then F.

Problem is the ZRH flight is delayed from 1840 until 2000 (and they have cancelled the 2000 flight as well). I only had a 1hr 20 min layover in ZRH for the HKG flight (which leaves at 2240) so it looks like I am stuffed!

Phoned Swiss and they said the airport staff would deal with me but am not hopeful. Any advice from this forum before I try to run around sorting it out?

This has never happened to me...

Thanks!

Let the staff take care of you, redemption ticket or not, they will rebook you if needed. It might involve a hotel in ZRH which they will pay for, relax and enjoy the lounge

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