Originally Posted by
channa
The only airline's CS who has either responded to me with an email indicating that they didn't read my email and/or in a manner that dismissed my concern was CO.
I'm far from being a fan of WE-DON'T-CARE, but in my experiences they're far and away better than US and UA.
That's kind of like saying your '88 Geo Metro runs better than your neighbors '85 Yugo GV, and is certainly nothing to be proud of, but I'd take interacting with CO's CS over US or UA's any day of the week.