FlyerTalk Forums - View Single Post - The Legacy of Larry Kellner
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Old Nov 30, 2009 | 5:14 am
  #28  
mdaecher
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Another Monday quarterback post if you ask me. I fly CO and other airlines and, while things have changed since Bethune left, I can honestly say that I am more confident and comfortable flying CO than any of the others. While they have done things I don;t agree with, I am not the one looking at the entire situation like Larry and only look at it from a customer (me) service standpoint. They continue to perform better in that category and I think anyone who thinks Smisek will do any better is wishing on a star; the further removed from your wonder years and leadership (Bethune in OP opinion), the more likely to have less committment to those leadership ideals
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