<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by socrates:
1) I can not express my apologies enough for this happening to you, it appears as though several mistakes have occurred here
2) I would call back and ask for the General Manager
3) If #2 does not resolve the issue please contact Courtyard Customer Service at 800-831-0224</font>
Socrates
No need to apologize for the incident. I was actually smiling when I left the desk as I was thinking now what is the clerk going to do because I refused to leave the room and told her to make sure my things were there when I returned this evening...laughing still.
I took your advice and called the manager this morning as a precaution to make sure my things would still be there this evening. I wasn't sure if the Bushes or Clintons were coming into town and staying at a CY...lol. Anyway, the manager already knew of the situation and also apologized and assured me that the room was mine until Friday.
Thanks for the advice.