I think we should look at TWA Fan's legecy if we are looking at things. Especially in regards to the CO forumn.
Three years ago... Hated CO yet posts in our forum. No one knew why.
Two Years ago... still hating CO. Not sure why he doesn't go fly someone else if he is so unhappy. Keeps posting in the CO forum.
One year ago... same old same old.
Now, yet another negative CO thread. Totally lopsided "analysis". I think one fact says it all... Show me ONE other Airline CEO that held annual events and took unscreen question from their customers. Bueller? Bueller?...